Head-to-Head

Crazy Egg vs Microsoft Clarity

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Side-by-side feature matrix for these two tools with per-row priority sliders. Adjust weights in the last column to recalculate Platform SCORE instantly.

Full category matrix: UX Analytics

Updated: July 23, 2026

Crazy Egg Visit Website ↗	Microsoft Clarity Visit Website ↗	Priority
Funnel & Drop-off Analysis
	Enables building basic, retroactive conversion funnels with session recording integration.	10
Heatmaps (Click/Scroll/Move)
This visual analysis capability provides five distinct types of heatmaps, including the unique Confetti map, offering deep visual insights into click behavior.	The heatmap feature automatically generates click, scroll, and area heatmaps for every page on your site, providing instant visual feedback on user engagement.	10
Session Recordings
Session recording offers basic session recording capabilities to watch individual user journeys, though it lacks the advanced filtering of dedicated replay tools.	Provides unlimited session recordings for high-fidelity user navigation playback.	10
GDPR / CCPA Compliance
Provides basic data deletion tools but relies on user for full compliance.	Its compliance features operates as a data controller under Microsoft's privacy framework, offering built-in tools for user data masking and consent integration.	10
PII Masking / Data Governance
	Aggressive, automatic masking of numeric inputs and text fields prevents capturing sensitive data.	9
Raw Data Export (BigQuery/S3)
Lacks native streaming of raw, user-level event data to data warehouses.		9
Data Retention Limits
Subscription limits retention, typically up to one year for data storage.	Session recordings are retained for 30 days, while heatmap data is stored for 13 months at no cost.	8
Feedback Surveys / Polls
Native surveys module triggers contextual pop-up questions based on user behaviors.		7
Friction / Rage Click / Error Detection
Requires manual identification of UX issues through heatmaps and recordings.	Machine learning flags sessions with 'Rage Clicks' and 'Dead Clicks' to highlight UX issues.	7
SSO Support
Supports SAML-based Single Sign-On, limited to custom enterprise plans.		6
Platform SCORE Crazy Egg 5.4 / 10 Microsoft Clarity 6.5 / 10

Features	Crazy Egg Visit Website ↗	Microsoft Clarity Visit Website ↗	Your Priority
Funnel & Drop-off Analysis		Enables building basic, retroactive conversion funnels with session recording integration.	Priority for Funnel & Drop-off Analysis 10 0 10
Heatmaps (Click/Scroll/Move)	This visual analysis capability provides five distinct types of heatmaps, including the unique Confetti map, offering deep visual insights into click behavior.	The heatmap feature automatically generates click, scroll, and area heatmaps for every page on your site, providing instant visual feedback on user engagement.	Priority for Heatmaps (Click/Scroll/Move) 10 0 10
Session Recordings	Session recording offers basic session recording capabilities to watch individual user journeys, though it lacks the advanced filtering of dedicated replay tools.	Provides unlimited session recordings for high-fidelity user navigation playback.	Priority for Session Recordings 10 0 10
GDPR / CCPA Compliance	Provides basic data deletion tools but relies on user for full compliance.	Its compliance features operates as a data controller under Microsoft's privacy framework, offering built-in tools for user data masking and consent integration.	Priority for GDPR / CCPA Compliance 10 0 10
PII Masking / Data Governance		Aggressive, automatic masking of numeric inputs and text fields prevents capturing sensitive data.	Priority for PII Masking / Data Governance 9 0 10
Raw Data Export (BigQuery/S3)	Lacks native streaming of raw, user-level event data to data warehouses.		Priority for Raw Data Export (BigQuery/S3) 9 0 10
Data Retention Limits	Subscription limits retention, typically up to one year for data storage.	Session recordings are retained for 30 days, while heatmap data is stored for 13 months at no cost.	Priority for Data Retention Limits 8 0 10
Feedback Surveys / Polls	Native surveys module triggers contextual pop-up questions based on user behaviors.		Priority for Feedback Surveys / Polls 7 0 10
Friction / Rage Click / Error Detection	Requires manual identification of UX issues through heatmaps and recordings.	Machine learning flags sessions with 'Rage Clicks' and 'Dead Clicks' to highlight UX issues.	Priority for Friction / Rage Click / Error Detection 7 0 10
SSO Support	Supports SAML-based Single Sign-On, limited to custom enterprise plans.		Priority for SSO Support 6 0 10
Platform SCORE	5.4 / 10	6.5 / 10

Make your pick

Crazy Egg

Crazy Egg provides visual interpretations of visitor interactions through heatmaps and session recordings, emphasizing data protection and usability.

Visit Website ↗ Read Full Review

Microsoft Clarity

Microsoft Clarity is a free analytics tool that tracks user interactions through heatmaps, session recordings, and funnel analysis.

Visit Website ↗ Read Full Review