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Crazy Egg vs Microsoft Clarity

Side-by-side feature matrix for these two tools with per-row priority sliders. Adjust weights in the last column to recalculate System SCORE instantly.

Full category matrix: UX Analytics

Updated:

Features Crazy Egg Microsoft Clarity Your Priority
Actions Visit Website ↗ Visit Website ↗ Priority controls
Funnel & Drop-off Analysis Users can build basic, retroactive conversion funnels by combining standard page URLs and pre-defined click events.
10
0 10
Heatmaps (Click/Scroll/Move) This visual analysis capability provides five distinct types of heatmaps, including the unique Confetti map, offering deep visual insights into click behavior. The heatmap feature automatically generates click, scroll, and area heatmaps for every page on your site, providing instant visual feedback on user engagement.
10
0 10
Session Recordings Session recording offers basic session recording capabilities to watch individual user journeys, though it lacks the advanced filtering of dedicated replay tools. The tool provides unlimited session recordings, allowing teams to watch high-fidelity video playbacks of how individual users navigate the site.
10
0 10
GDPR / CCPA Compliance out-of-the-box The vendor acts as a data processor and provides basic tools for data deletion, but relies heavily on the user for full compliance. Its compliance features operates as a data controller under Microsoft's privacy framework, offering built-in tools for user data masking and consent integration.
10
0 10
PII Masking / Data Governance The platform applies aggressive, automatic masking to all numeric inputs and text fields by default to prevent the capture of sensitive user data.
9
0 10
Raw Data Export (BigQuery/S3) The platform does not natively stream raw, user-level event data to data warehouses, limiting its utility for enterprise data engineering teams.
9
0 10
Data Retention Limits Data retention policies are strictly limited based on the subscription tier, typically holding snapshot data for up to one year on standard plans. The platform retains session recordings for 30 days and heatmap/aggregated data for 13 months, completely free of charge.
8
0 10
Feedback Surveys / Polls The feature features a native surveys module, allowing marketers to trigger contextual pop-up questions based on specific user behaviors.
7
0 10
Friction / Rage Click / Error Detection This capability does not feature advanced, AI-driven friction scoring, requiring analysts to manually identify UX issues through heatmaps and recordings. The feature utilizes machine learning to automatically flag sessions containing "Rage Clicks," "Dead Clicks," and "Quick Backs," instantly highlighting UX issues.
7
0 10
SSO Support Secure corporate access via SAML-based Single Sign-On is supported, but strictly limited to custom enterprise-level plans.
6
0 10
System SCORE 5.4 / 10 6.5 / 10

Make your pick

Try

Crazy Egg

Crazy Egg delivers intuitive website analytics with a focus on visualizing user interaction through heatmaps and session recordings, while ensuring data protection compliance.

Visit Website ↗ Read Full Review
Try

Microsoft Clarity

Microsoft Clarity is a robust, free analytics tool that delivers deep insights into user behavior with features like heatmaps, session recordings, and funnel analysis.

Visit Website ↗ Read Full Review