Head-to-Head

FullStory vs Microsoft Clarity

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Side-by-side feature matrix for these two tools with per-row priority sliders. Adjust weights in the last column to recalculate Platform SCORE instantly.

Full category matrix: UX Analytics

Updated:

Priority
Funnel & Drop-off Analysis
The platform provides robust, retroactive funnel analysis that seamlessly connects conversion drop-offs directly to session replay videos. Enables building basic, retroactive conversion funnels with session recording integration.
10
Heatmaps (Click/Scroll/Move)
Generates dynamic heatmaps overlaying click and scroll data on active pages. The heatmap feature automatically generates click, scroll, and area heatmaps for every page on your site, providing instant visual feedback on user engagement.
10
Session Recordings
Captures indexed playbacks of user journeys, transforming actions into searchable data. Provides unlimited session recordings for high-fidelity user navigation playback.
10
GDPR / CCPA Compliance
Offers privacy controls with client-side PII masking and data deletion APIs for regulatory compliance. Its compliance features operates as a data controller under Microsoft's privacy framework, offering built-in tools for user data masking and consent integration.
10
PII Masking / Data Governance
Rigorous, rule-based data masking automatically blocks sensitive text and input fields. Aggressive, automatic masking of numeric inputs and text fields prevents capturing sensitive data.
9
Raw Data Export (BigQuery/S3)
The Data Destinations feature allows enterprise users to stream raw, autocaptured event data directly into external data warehouses.
9
Form Analytics
While not a dedicated standalone module, form interaction is deeply analyzed through the platform's autocapture and session replay capabilities.
8
Data Retention Limits
Retention varies by contract, with shorter periods for recordings and longer for metrics. Session recordings are retained for 30 days, while heatmap data is stored for 13 months at no cost.
8
Feedback Surveys / Polls
Captures user insights directly during sessions, integrated within existing analytics.
7
Friction / Rage Click / Error Detection
Calculates a 'Frustration Score' by identifying rage clicks and error clicks. Machine learning flags sessions with 'Rage Clicks' and 'Dead Clicks' to highlight UX issues.
7
SSO Support
Provides native SAML 2.0 Single Sign-On integration for secure enterprise access.
6
Platform SCORE

FullStory

8.1 / 10

Microsoft Clarity

6 / 10

Make your pick

FullStory

FullStory is a digital analytics platform combining precise session replays with detailed analytics to optimize user interfaces and experiences.

Microsoft Clarity

Microsoft Clarity is a free analytics tool that tracks user interactions through heatmaps, session recordings, and funnel analysis.