Compare Analytics

Head-to-Head

Crazy Egg vs FullStory

Side-by-side feature matrix for these two tools with per-row priority sliders. Adjust weights in the last column to recalculate System SCORE instantly.

Full category matrix: UX Analytics

Updated:

Features Crazy Egg FullStory Your Priority
Actions Visit Website ↗ Visit Website ↗ Priority controls
Funnel & Drop-off Analysis The platform provides robust, retroactive funnel analysis that seamlessly connects conversion drop-offs directly to session replay videos.
10
0 10
Heatmaps (Click/Scroll/Move) This visual analysis capability provides five distinct types of heatmaps, including the unique Confetti map, offering deep visual insights into click behavior. This visual analysis capability generates dynamic heatmaps that overlay click and scroll data directly onto active web pages, allowing for deep contextual analysis.
10
0 10
Session Recordings Session recording offers basic session recording capabilities to watch individual user journeys, though it lacks the advanced filtering of dedicated replay tools. The platform captures high-fidelity, indexed playbacks of the entire user journey, transforming every click and scroll into searchable data.
10
0 10
GDPR / CCPA Compliance out-of-the-box The vendor acts as a data processor and provides basic tools for data deletion, but relies heavily on the user for full compliance. The platform provides comprehensive privacy controls, strict client-side PII masking, and data deletion APIs to ensure full regulatory compliance.
10
0 10
PII Masking / Data Governance The masking system enforces rigorous, rule-based data masking, automatically blocking sensitive text and input fields before data leaves the user's browser.
9
0 10
Raw Data Export (BigQuery/S3) The platform does not natively stream raw, user-level event data to data warehouses, limiting its utility for enterprise data engineering teams. The Data Destinations feature allows enterprise users to stream raw, autocaptured event data directly into external data warehouses.
9
0 10
Form Analytics While not a dedicated standalone module, form interaction is deeply analyzed through the platform's autocapture and session replay capabilities.
8
0 10
Data Retention Limits Data retention policies are strictly limited based on the subscription tier, typically holding snapshot data for up to one year on standard plans. Standard retention policies vary strictly by contract tier, ranging from just a few weeks for session recordings to longer periods for aggregated metrics.
8
0 10
Feedback Surveys / Polls The feature features a native surveys module, allowing marketers to trigger contextual pop-up questions based on specific user behaviors. nan
7
0 10
Friction / Rage Click / Error Detection This capability does not feature advanced, AI-driven friction scoring, requiring analysts to manually identify UX issues through heatmaps and recordings. This capability automatically calculates a "Frustration Score" by identifying rage clicks, dead clicks, and error clicks within the user journey.
7
0 10
SSO Support Secure corporate access via SAML-based Single Sign-On is supported, but strictly limited to custom enterprise-level plans. The platform provides native SAML 2.0 Single Sign-On (SSO) integration, securing enterprise access via major identity providers.
6
0 10
System SCORE 5 / 10 8.1 / 10

Make your pick

Try

Crazy Egg

Crazy Egg delivers intuitive website analytics with a focus on visualizing user interaction through heatmaps and session recordings, while ensuring data protection compliance.

Visit Website ↗ Read Full Review
Try

FullStory

FullStory is a comprehensive digital analytics platform offering robust session replay and detailed user insights to optimize user experience.

Visit Website ↗ Read Full Review