Head-to-Head

Crazy Egg vs FullStory

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Side-by-side feature matrix for these two tools with per-row priority sliders. Adjust weights in the last column to recalculate Platform SCORE instantly.

Full category matrix: UX Analytics

Updated: July 23, 2026

Crazy Egg Visit Website ↗	FullStory Visit Website ↗	Priority
Funnel & Drop-off Analysis
	The platform provides robust, retroactive funnel analysis that seamlessly connects conversion drop-offs directly to session replay videos.	10
Heatmaps (Click/Scroll/Move)
This visual analysis capability provides five distinct types of heatmaps, including the unique Confetti map, offering deep visual insights into click behavior.	Generates dynamic heatmaps overlaying click and scroll data on active pages.	10
Session Recordings
Session recording offers basic session recording capabilities to watch individual user journeys, though it lacks the advanced filtering of dedicated replay tools.	Captures indexed playbacks of user journeys, transforming actions into searchable data.	10
GDPR / CCPA Compliance
Provides basic data deletion tools but relies on user for full compliance.	Offers privacy controls with client-side PII masking and data deletion APIs for regulatory compliance.	10
PII Masking / Data Governance
	Rigorous, rule-based data masking automatically blocks sensitive text and input fields.	9
Raw Data Export (BigQuery/S3)
Lacks native streaming of raw, user-level event data to data warehouses.	The Data Destinations feature allows enterprise users to stream raw, autocaptured event data directly into external data warehouses.	9
Form Analytics
	While not a dedicated standalone module, form interaction is deeply analyzed through the platform's autocapture and session replay capabilities.	8
Data Retention Limits
Subscription limits retention, typically up to one year for data storage.	Retention varies by contract, with shorter periods for recordings and longer for metrics.	8
Feedback Surveys / Polls
Native surveys module triggers contextual pop-up questions based on user behaviors.	Captures user insights directly during sessions, integrated within existing analytics.	7
Friction / Rage Click / Error Detection
Requires manual identification of UX issues through heatmaps and recordings.	Calculates a 'Frustration Score' by identifying rage clicks and error clicks.	7
SSO Support
Supports SAML-based Single Sign-On, limited to custom enterprise plans.	Provides native SAML 2.0 Single Sign-On integration for secure enterprise access.	6
Platform SCORE Crazy Egg 5 / 10 FullStory 8.1 / 10

Features	Crazy Egg Visit Website ↗	FullStory Visit Website ↗	Your Priority
Funnel & Drop-off Analysis		The platform provides robust, retroactive funnel analysis that seamlessly connects conversion drop-offs directly to session replay videos.	Priority for Funnel & Drop-off Analysis 10 0 10
Heatmaps (Click/Scroll/Move)	This visual analysis capability provides five distinct types of heatmaps, including the unique Confetti map, offering deep visual insights into click behavior.	Generates dynamic heatmaps overlaying click and scroll data on active pages.	Priority for Heatmaps (Click/Scroll/Move) 10 0 10
Session Recordings	Session recording offers basic session recording capabilities to watch individual user journeys, though it lacks the advanced filtering of dedicated replay tools.	Captures indexed playbacks of user journeys, transforming actions into searchable data.	Priority for Session Recordings 10 0 10
GDPR / CCPA Compliance	Provides basic data deletion tools but relies on user for full compliance.	Offers privacy controls with client-side PII masking and data deletion APIs for regulatory compliance.	Priority for GDPR / CCPA Compliance 10 0 10
PII Masking / Data Governance		Rigorous, rule-based data masking automatically blocks sensitive text and input fields.	Priority for PII Masking / Data Governance 9 0 10
Raw Data Export (BigQuery/S3)	Lacks native streaming of raw, user-level event data to data warehouses.	The Data Destinations feature allows enterprise users to stream raw, autocaptured event data directly into external data warehouses.	Priority for Raw Data Export (BigQuery/S3) 9 0 10
Form Analytics		While not a dedicated standalone module, form interaction is deeply analyzed through the platform's autocapture and session replay capabilities.	Priority for Form Analytics 8 0 10
Data Retention Limits	Subscription limits retention, typically up to one year for data storage.	Retention varies by contract, with shorter periods for recordings and longer for metrics.	Priority for Data Retention Limits 8 0 10
Feedback Surveys / Polls	Native surveys module triggers contextual pop-up questions based on user behaviors.	Captures user insights directly during sessions, integrated within existing analytics.	Priority for Feedback Surveys / Polls 7 0 10
Friction / Rage Click / Error Detection	Requires manual identification of UX issues through heatmaps and recordings.	Calculates a 'Frustration Score' by identifying rage clicks and error clicks.	Priority for Friction / Rage Click / Error Detection 7 0 10
SSO Support	Supports SAML-based Single Sign-On, limited to custom enterprise plans.	Provides native SAML 2.0 Single Sign-On integration for secure enterprise access.	Priority for SSO Support 6 0 10
Platform SCORE	5 / 10	8.1 / 10

Make your pick

Crazy Egg

Crazy Egg provides visual interpretations of visitor interactions through heatmaps and session recordings, emphasizing data protection and usability.

Visit Website ↗ Read Full Review

FullStory

FullStory is a digital analytics platform combining precise session replays with detailed analytics to optimize user interfaces and experiences.

Visit Website ↗ Read Full Review