Head-to-Head

Crazy Egg vs Lucky Orange

This site is reader-supported. We may earn a commission if you purchase tools through our links.

Side-by-side feature matrix for these two tools with per-row priority sliders. Adjust weights in the last column to recalculate Platform SCORE instantly.

Full category matrix: UX Analytics

Updated:

Priority
Funnel & Drop-off Analysis
Supports building basic, multi-step funnels with session recording integration for drop-offs.
10
Heatmaps (Click/Scroll/Move)
This visual analysis capability provides five distinct types of heatmaps, including the unique Confetti map, offering deep visual insights into click behavior. Heatmap analysis generates dynamic heatmaps that include click, scroll, and mouse movement data, segmented by device type and traffic source.
10
Session Recordings
Session recording offers basic session recording capabilities to watch individual user journeys, though it lacks the advanced filtering of dedicated replay tools. Captures continuous, high-fidelity video playbacks of real user sessions.
10
GDPR / CCPA Compliance
Provides basic data deletion tools but relies on user for full compliance. Acts as a data processor with client-side PII masking to mitigate compliance risks.
10
PII Masking / Data Governance
Privacy safeguards block keystrokes and mask sensitive numeric data to prevent data capture.
9
Raw Data Export (BigQuery/S3)
Lacks native streaming of raw, user-level event data to data warehouses.
9
Form Analytics
The platform functionality features a dedicated Form Analytics dashboard that automatically tracks field abandonment, hesitation time, and completion rates.
8
Data Retention Limits
Subscription limits retention, typically up to one year for data storage. Standard retention is capped at 30 days for recordings, limiting historical analysis.
8
Feedback Surveys / Polls
Native surveys module triggers contextual pop-up questions based on user behaviors. Integrated survey tools trigger contextual questions based on user behavior.
7
Friction / Rage Click / Error Detection
Requires manual identification of UX issues through heatmaps and recordings. Relies on manual filtering of session recordings to identify friction points.
7
SSO Support
Supports SAML-based Single Sign-On, limited to custom enterprise plans.
6
Platform SCORE

Crazy Egg

5 / 10

Lucky Orange

6.9 / 10

Make your pick

Crazy Egg

Crazy Egg provides visual interpretations of visitor interactions through heatmaps and session recordings, emphasizing data protection and usability.