Analytics Compare

Head-to-Head

Hotjar vs Lucky Orange

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Side-by-side feature matrix for these two tools with per-row priority sliders. Adjust weights in the last column to recalculate Platform SCORE instantly.

Full category matrix: UX Analytics

Updated:

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Priority
Funnel & Drop-off Analysis
Allows creation of retroactive funnels with direct session recording links for drop-offs. Supports building basic, multi-step funnels with session recording integration for drop-offs.
10
Heatmaps (Click/Scroll/Move)
Heatmap analysis generates continuous, retroactive heatmaps based on clicks, mouse movements, and scrolling, allowing teams to visualize aggregate user attention. Heatmap analysis generates dynamic heatmaps that include click, scroll, and mouse movement data, segmented by device type and traffic source.
10
Session Recordings
Records continuous user journeys, capturing mouse movements and clicks. Captures continuous, high-fidelity video playbacks of real user sessions.
10
GDPR / CCPA Compliance
Operates as a data processor with native tools for user consent and data deletion. Acts as a data processor with client-side PII masking to mitigate compliance risks.
10
PII Masking / Data Governance
Strict privacy safeguards suppress keystrokes and replace text inputs with asterisks before server transmission. Privacy safeguards block keystrokes and mask sensitive numeric data to prevent data capture.
9
Raw Data Export (BigQuery/S3)
The platform does not offer raw hit-level event streaming; exports are limited to CSV files of heatmap data, survey responses, and recording metadata.
9
Form Analytics
The platform functionality features a dedicated Form Analytics dashboard that automatically tracks field abandonment, hesitation time, and completion rates.
8
Data Retention Limits
Data retention is capped at 365 days for all paid plans to comply with data minimization. Standard retention is capped at 30 days for recordings, limiting historical analysis.
8
Feedback Surveys / Polls
Features customizable on-page survey widgets and feedback polls for capturing user sentiment. Integrated survey tools trigger contextual questions based on user behavior.
7
Friction / Rage Click / Error Detection
Automatically highlights user frustration periods like u-turns and rage clicks. Relies on manual filtering of session recordings to identify friction points.
7
SSO Support
Supports secure authentication through SAML 2.0 Single Sign-On for top-tier plans.
6
Platform SCORE

Hotjar

6.9 / 10

Lucky Orange

6.9 / 10

Make your pick